By gaining a deep understanding of the intersection between business objectives and customer needs as soon as is possible, I can help develop a strategy and define goals and objectives that will guide the team to achieve the best results.
I use various research methods to gather both qualitative and quantitative data in order to fully understand the problem that needs to be solved. Data is the most powerful tool we can use to inform the design of a product or service.
After gathering the required data and defining the problem to solve, I can then begin wireframing, and creating a hi-fidelity UIs to hand over to the developers to build, constantly testing the designs with users and iterating as I go.
I beleive in 'Servant Leadership' and that empathy is the key to both good design and leading people. As a leader, I aim to ensure the happiness, wellness and empowerment of my team and help them achieve both their project and career goals.
Read more about my skills, expertise and processes...
I'm a UX & Product Design Leader originally from London, UK and now live in Melbourne, Australia with my partner, Samantha and our cocker spaniel, Augustus. I have over 15 years of experience, including 4 years as a manager/lead. I'm passionate advocate of design and use it to create products and services that make the world a better place.
I am a creative person at heart and have several hobbies including photography, furniture making, painting, and leather work and enjoy many outdoor activities such as cycling, surfing, hiking and camping
I am lucky to say that I have worked for over 25 companies and organisations in that time, spanning several different industries including banking, insurance, fashion, FMCG, energy, automotive, e-commerce, consultancy and telecommunications. The majority of these positions has been as a contractor or consultant, both client-side and for agencies.
You can read case studies about some of my past projects here: